Legal information


This page contains a privacy policy, an affiliate disclaimer + terms and conditions.


Privacy policy

Updated: 18 september 2018


Introduction

Ditch Perfect is run by Wendy de Jong as a sole trader. Your privacy is important to me, and in this statement I explain what personal data I collect from you and how I use it. I encourage you to read this statement and contact me if you have any queries regarding the data I hold about you.

This statement is divided between the different relationships I have with people engaging with my business. If you are unsure which category you fall into, you can contact me to find out.


General information

Sharing your data:

Under no circumstances is your data ever sold or rented to a third party.

I may share your data in the following circumstances:

  • to service providers and affiliates (PayPal, Stripe, Squarespace, postal services) who assist in the delivery of my products and services;

  • to third parties if I believe that disclosure is advisable or necessary to comply with the law, to enforce or apply my terms and conditions, or to protect the rights, property or safety of myself or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Access to your data:

You the right to request a copy of the information I hold about you. If you would like a copy of the personal information I hold, please contact me. You also have the right to be forgotten, so you can contact me to request the data I hold be destroyed.


Clients and customers

What data I collect and where it’s kept:

If you engage in my coaching services I collect your name, email address, Skype contact details, business name and website and social information. This data is held within Google Docs.

Why I need it and how I use it:

I need to know this basic personal data in order to contact you regarding your product or service, and to monitor your progress.

You will not be added to any other marketing lists unless you have opted in to those yourself. If you are also an email subscriber, please see the Email subscriber section below to see how your data is used in that context.

How long I keep it:

I am required under EU tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years. After this point your information will be kept until you notify me otherwise; you have the right to be forgotten so contact me if you would like your data to be destroyed.


Non-customer enquiries

What data I collect and where it’s kept:

If you have reached out to me through the contact form on the Contact Page on my website, I collect your name and email address. This information is held within Squarespace and Google Docs.

If you have enquired about my services via the contact form on the Let’s Work Together Page on my website, I collect your name, website, Instagram handle and email address. This information is held within Squarespace and Google Docs.

Why I need it and how I use it:

I need to know this basic personal data in order to contact you regarding your enquiry.

You will not be added to any other marketing lists unless you have opted in to those yourself. If you are also an email subscriber, please see the Email Subscriber section below to see how your data is used in that context.

How long I keep it:

Your information will be kept until you notify me otherwise; you have the right to be forgotten so contact me if you would like your data to be destroyed.


Email subscribers

What data I collect and where it’s kept:

I collect your name and email address when you opt in to my email list. This data is held in MailChimp.

Why I need it and how I use it:

I use this information to stay connected with you through my business - this means that I will send you one newsletter every week, plus occasional additional newsletters to inform you about new resources, services, products, and offerings. 

How long I keep it:

Your information will be kept until you notify me otherwise. You can unsubscribe at any time via the unsubscribe link at the bottom of every newsletter. You have the right to be forgotten so contact me if you would like your data to be destroyed.


Site users

What data I collect and where it’s kept:

I may collect your IP address and information regarding your location and pages accessed. This data is collected and stored in Squarespace

Why I need it and how I use it:

This allows me to analyse my web traffic. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.

How long I keep it:

Your information will be kept until you notify me otherwise; you have the right to be forgotten so contact me if you would like your data to be destroyed.


Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to

  • Request access to your personal data;

  • Request correction of your personal data;

  • Request erasure of your personal data;

  • Object to processing of your personal data;

  • Request restriction of processing your personal data;

  • Request transfer of your personal data;

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please reach out to me via the contact form on the Contact Page of my website.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.

I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex, or you have made several requests. In this case, I will notify you and keep you updated.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).


Policy amendments

I may update this privacy policy from time to time by posting a new version on my website. You should check this page occasionally to ensure you are happy with any changes. I may also notify you of changes to our privacy policy by email, if you have elected to receive these.

 

 

Affiliate disclaimer

Updated: 18 september 2018

We may be an affiliate for products that we recommend. If you purchase those items through our links we will earn a commission. You will not pay more when buying a product through our link. In fact, we oftentimes are able to negotiate a lower rate (or bonuses) not available elsewhere. Moreover, when you order through our link, it helps us to continue to offer you lots of free stuff. Thank you in advance for your support.

 

 

Terms and conditions

Updated: 18 september 2018

BY VISITING DITCHPERFECT.COM, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS.

SCOPE OF TERMS

Welcome to DitchPerfect.com (the "Website"). The Website and services and products offered may include, but are not limited to, articles, reference and communication tools, message boards, books, courses and information products (the "Service"). The Service is owned and operated by Wendy de Jong of DitchPerfect.com ("us," "our," and "we").

Access to all areas of the Website is provided in accordance with the following terms ("Terms"). By using the Website, you electronically agree to be legally bound by the Terms, which govern your use of the Website. If you do not agree to all of these Terms, please immediately discontinue any further use of the Website. Your failure to follow the Terms may result in suspension or termination of your access to the Website.

We may change these Terms at any time. Continued access to the Website by you will constitute your acceptance of any changes or revisions to the Terms.

GENERAL USAGE RULES

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to disrupt, modify or interfere with the Website, or its associated software, hardware, and/or servers in any way, and you agree not to impede or interfere with others' use of the Website. You further agree not to alter or tamper with any information or materials on or associated with the Website.

INTELLECTUAL PROPERTY

You acknowledge and agree that the Website and the information, content and software presented to you through or by the Website or used in connection with the Website contain proprietary and confidential information that is protected under Dutch and international intellectual property laws, including those pertaining to the protection of copyrights, trademarks, service marks, and patents, and security components that protect digital information. Except as expressly authorized by us, you agree not to sell, rewrite, modify, redistribute, create derivative works, or rent any part of the Website or any information presented to you through the Website, in whole or in part.

You may not remove any copyright notices from our materials. We reserve all of our other rights not granted in these Terms. You agree not to access the Website by any means other than through the interface that is provided by us for use in accessing the Website.

LICENSE

We grant you a personal, non-exclusive, non-transferable, limited and revocable license to use the Website and the Service subject to these Terms. You may not use the Website in a manner that exceeds the rights granted for your use of the Website, which includes unauthorized copying or distribution of any of the content displayed or used in the Website or creating an unauthorized derivative work.

INFORMATION PROVIDED BY YOU

If you upload materials, content or information (collectively, "Information") to areas of the Website that are available to other users, you give us an irrevocable, perpetual license to use, reproduce, modify, adapt, publicly perform and publicly display the Information. Please refer to our Privacy Policy for an explanation of how we use your information and your rights to change or delete it.

RESTRICTIONS APPLICABLE TO USE

In connection with your use of the Website, you may not post, email, transmit or otherwise distribute: (a) Information infringing on intellectual property or privacy rights of others; Information that is unlawful, harmful, obscene, defamatory, harassing, abusive, or slanderous in our sole opinion; (b) Information that harm minors in any way; (c) viruses or other harmful computer code designed to interrupt, destroy or limit the use of any computer software or hardware, or (d) confidential information belonging to any other person.

In addition, you may not engage in any conduct to: (a) collect information about others; (b) interfere with the Website or the servers or other technology hardware used by the Website; (c) inhibit others from using the Website, or (e) allow any other person or entity to use your password or other identification; or (f) violate any law or regulation.

DISCLAIMERS OF WARRANTIES

We provide the website “as is”, “with all faults” and “as available”. We make no express warranties or guarantees about the website. To the extent permitted by law, we disclaim implied warranties that the Website is merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing.

We do not guarantee any particular results that may be obtained from the use of the Website, including any information or content obtained as a result of using the website will be effective, reliable, accurate, or meer your requirements. We do not guarantee that you will be able to access or use the Website (either directly or through third-party networks) at times or locations of your choosing. No oral or written information or advice given by our representatives shall create a warranty. You may have additional consumer rights under your local laws that this contract cannot change. You use the Website at your own risk.

We shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of the Service. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if we or our service providers knew or should have known the possibility of such damages.

INDEMNITY

You agree to defend, indemnify, and hold us, our officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and related fees and expenses, resulting from, or alleged to result from, your violation of these Terms.

NOTICE AND TAKE DOWN PROCEDURES AND COPYRIGHT AGENT

If you believe any materials accessible on or from the Website infringe your copyright, trademark or other legal rights, you may request removal of those materials (or access thereto) from the Website by contacting us via the contact form on the Contact Page of our website.

TERMINATION AND MODIFICATION

You agree that we may without prior notice, discontinue, temporarily or permanently, the Website (or any part thereof) or eliminate your account, any associated email address, and remove any information you uploaded or provided to the Website with or without notice. Cause for termination will include, but not be limited to, (a) violations of these Terms or or any other policy, (b) requests by law enforcement or other government agencies, (c) a request by you (d) discontinuance or material modification to the Website, or (e) unexpected technical or security issues or problems.

ENTIRE AGREEMENT

These Terms and the policies, rules and guidelines posted on the Website constitute the entire contract between you and us and supersede all previous written or oral contracts. If any part of the Terms is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect.

ASSIGNMENTS

We may assign this contract at any time without notice to you. You may not assign this contract to anyone else.

EXECUTION OF AGREEMENT

Your continued use of the Website constitutes your acceptance of these Terms as a legal contract and the equivalent of an electronic signature. Natural persons executing this contract warrant and represent that they are at least eighteen (18) years of age. Users and the person executing this Agreement on behalf of any user that is a proprietorship, corporation, partnership or other entity, represent that such Person is duly authorized by all necessary and appropriate corporate or other action to execute this contract on behalf of the user.